Support

Answers to the questions we get most often, and how to reach us.

Contact us

Write to orionluciogame@gmail.com with your question. If you are reporting a problem, it helps to include what you were doing when it happened and any message the application showed.

We read every message and normally reply within a few business days.

Accounts and permissions

Does Orion Studio need my TikTok or YouTube password?

No. Connecting an account happens on the platform's own website. You log in there, review the permissions being requested, and approve or decline. Orion Studio only receives an access token, and never sees your password.

Where is my access token stored?

In a file on your own computer, inside the folder of the channel it belongs to. It is not uploaded anywhere. If you delete that file, the connection is gone and the application can no longer publish until you connect again.

How do I disconnect an account?

You can do it from the platform itself, which takes effect immediately:

You can also simply delete the local token file on your computer.

Can Orion Studio post something without me knowing?

No. Publishing only happens for videos you have produced and marked as ready. If you schedule publishing, you are scheduling videos you already approved — the application never creates or posts content on its own initiative.

Producing videos

Where do the visuals come from?

From stock libraries that allow this use, or from images and video clips you supply yourself. You can review and replace any scene before the video is rendered.

Where does the voice-over come from?

From a text-to-speech provider that you configure with your own account and credentials. You choose the voice, and you can also record narration yourself and use that instead.

Do I own the videos I make?

The rendered file is yours, subject to the licences of the material you used in it — stock clips, music and text-to-speech voices each come with their own terms, and it is up to you to use material you are entitled to use.

Does Orion Studio work offline?

Production needs an internet connection for the parts that call external services — text-to-speech, transcription and stock search. Everything else, including rendering, happens on your own machine.

Data and privacy

What data does Orion Studio collect about me?

None on our side. There is no account to create with us and no server that receives your projects. See the Privacy Policy for the full detail.

Does Orion Studio read other people's content or profiles?

No. The permissions it requests are limited to publishing to the accounts you connect and reading basic information about those same accounts.